Padel2Day BV updated: 18-09-2025

Welcome to Padel2Day. These Terms of Use apply to the use of the Padel2Day website, mobile application, and all associated services. By using our services, you agree to these terms. Please read them carefully.

1. Definitions

• Padel2Day: The trade name of Padel2Day BV, registered in Zeist (NL).
• User / Player: Any natural person who uses the Padel2Day app or website.
• Organizer: A legal entity or natural person who organizes an event through Padel2Day.
• Padel Club: An organization that operates one or more of its own padel locations.
• Partner: An organization that organizes padel events at one or more locations but does not have its own locations.
• Credits: Digital units offered by Padel2Day that give you access to events. These include Club Credits, Partner Credits, and Universal Credits.

2. Credits
a. Club Credits (CC) & Partner Credits (PC)

• With CC you can register for all padel events organized by this Padel Club via Padel2Day.
• With PC you can register for all padel events organized by this Partner via Padel2Day.
• CC and PC are purchased directly from the respective organization and the money is received in an account of that organization. Padel2Day only facilitates the technical side of the transaction and the administration of the credits within Padel2Day and bears no financial liability or obligation regarding CC and PC. Outstanding balances remain a matter between the player and the Padel Club or Partner; Users cannot claim a refund, compensation, or reimbursement from Padel2Day, regardless of the situation.
• CC and PC are personal, non-transferable, cannot be exchanged for cash, and expire if unused for more than one year.

• UC are not available in all countries.
• With UC you can register for all Padel2Day events within one specific country.
• The price of one UC corresponds to one local currency unit (e.g., €1 in most European countries, $1 in the USA).
• UC are personal, non-transferable, and cannot be exchanged for cash. They expire if they have not been used for more than one year.

3. Participation in Events and Credits

• Organizers can offer different types of events through Padel2Day, each with its own (credit) price.
• To register for a paid event, you must have enough Credits.
• Upon registration for an event, the required number of Credits is debited. If available, Club Credits or Partner Credits are used first, and then Universal Credits.
• If you cancel your participation before the free cancellation period (as stated with the event) expires, your credits will be refunded. If you cancel later, or are absent without timely cancellation (no-show), no credit refund will take place.
• Credits are returned if an event is canceled by the organizer, has too few participants, or if you are still on the waiting list when registration closes and therefore do not play.

4. Liability and Disclaimer

• Padel2Day only facilitates the software platform for administration, payment, and registration for padel events. Padel2Day is not a party to the agreement between the Player and the Organizer.
• Padel2Day does not act as a contracting party for the purchase or management of Club Credits and Partner Credits. In disputes about refunds or other financial matters, the player should contact the organization from which the credits were purchased.
• Padel2Day cannot guarantee that organizers will continue to offer the same events in the future, nor that clubs or organizers will always continue to use Padel2Day. Padel2Day is never liable for any (outstanding) balance of Club Credits or Partner Credits and refers players for all financial questions to the relevant organization.
• We strive for a careful and secure platform, but cannot guarantee the completeness or accuracy of all information and events shown, nor the continuity of the offer.
• Padel2Day is not liable for any (in)direct damage resulting from the use of the platform or a shortcoming of the Organizer.
• Any links to external websites are outside our responsibility.

5. Miscellaneous

• These Terms of Use are governed by Dutch law.
• Padel2Day may change these terms; in case of a material change, we will inform you.
• For information about the processing of personal data, please consult our Privacy Statement. Questions? Contact us at info@padel2day.nl.