Padel2Day BV updated: 01-09-2025

Welcome to Padel2Day. These Terms of Use apply to the use of the Padel2Day website, mobile application, and all associated services. By using our services, you agree to these terms. Please read them carefully.

1. Definitions

• Padel2Day: The trade name of Padel2Day BV, registered in Zeist (NL).
• User/Player: Any natural person using the Padel2Day app or website.
• Organizer: A legal or natural person organizing an event through Padel2Day.
• Credits: Digital units offered by Padel2Day that grant access to events.

2. Club Credits

• With club credits, you can participate in all padel events organized by this club through Padel2Day.
• Club Credits are purchased directly from the respective club, and the money goes directly to an account of that club. The club is fully responsible for the financial administration. Padel2Day only facilitates the technical aspect of the transaction and administration of the credits within Padel2Day and does not bear any financial liability or obligation regarding club credits. Outstanding balances of club credits remain a matter between the player and the club; players cannot claim repayment, compensation, or reimbursement from Padel2Day, regardless of the situation.
• Club credits are only valid for events of the club where you purchased them and cannot be used at other clubs or for events not organized by the club via Padel2Day.
• Events organized at a club by external parties cannot be paid for with club credits from that club.
• Some clubs offer volume discounts when you purchase multiple club credits at once.
• Club credits are personal, non-transferable, cannot be exchanged for money, and expire if unused for more than one year.

3. Participation in Events and Credits

• Organizers can offer different types of events through Padel2Day, each with its own (credit) price.
• To register for a paid event, you must have sufficient credits (club credits and/or universal credits).
• When registering for an event, the required number of credits will be deducted. If available, club credits will be used first, followed by universal credits.
• If you cancel your participation before the end of the free cancellation period (as specified at the event), your credits will be refunded. If you cancel later or are absent without timely cancellation (no-show), no refund of credits will take place.
• Credits will be returned if an event is canceled by the organizer, has too few participants, or if you are still on the waiting list when registration closes and therefore do not play.

4. Liability and Disclaimer

• Padel2Day solely facilitates the software platform for administration, payment, and registration around padel events. Padel2Day is not a party to the agreement between the player and the organizer.
• Padel2Day is not a contractual party in the purchase or management of club credits. If there are disputes about club credits, refunds, or other financial matters, the player should contact the club where the credits were purchased. Padel2Day is never liable for any (outstanding) balance of club credits and refers players with all financial questions or disputes about club credits to the respective club.
• Padel2Day cannot guarantee that organizers will continue to offer (the same) events in the future, nor that clubs or organizers will always continue to use Padel2Day.
• We strive for a careful and secure platform but cannot guarantee the completeness or correctness of all displayed information and events, nor the continuity of the offer.
• Padel2Day is not liable for any (in)direct damage resulting from the use of the platform or a deficiency of the organizer.
• Any links to external websites are beyond our responsibility.

5. Other

• These Terms of Use are governed by Dutch law.
• Padel2Day may amend these terms; in case of significant changes, we will notify you.
• For information on the processing of personal data, please refer to our Privacy Statement. Questions? Contact us at info@padel2day.nl.